The type of information that is gathered and recorded by the website of Secret Heights, as well as how it is used, is described in this privacy statement.

Please get in touch with us by email at help@secretheights.com if you have any more queries or want more details.

The privacy statement on our website only relates to our online presence and activities, and it is valid for users who share information with and/or get it from www.secretheights.com. Please be aware that any information obtained offline or from sources other than this website is not covered by this policy.

You hereby agree to our Privacy Policy’s provisions and consent to its application by using our website.

At the time we ask for your personal information, we will make clear the personal information we are requesting from you as well as the reasons for doing so.

If you get in touch with us directly, we might learn more about you, including your name, email address, phone number, the message and/or attachments you send us, and any other details you decide to provide us.

We will need your contact information, including things like your name, company name, address, email address, and phone number, when you apply for our membership.

How is the information you provide used?

The information is used by Secret Heights in a variety of ways, including:

1. Running and maintaining our website
2. Enhancing, personalising, and growing our website
3. Recognizing and analysing how you use our website
4. Creating new services, features, and functionality
5. Emailing you to identify and prevent fraud
6. Communicating with you, either directly or through one of our partners, including customer support, to give you updates and other information about the website, as well as for marketing and promotional purposes

Log Files

Following a common practice, Secret Heights uses log files to gather data such as internet protocol (IP) addresses, browser types, Internet Service Providers (ISP), date and time stamps, referring/exit pages, and even click counts. There is no connection between these log files and any personally identifiable data. Such data is used to track user activity on the website, operate the site, analyse trends, and collect demographic data.

Cookies

Cookies are used by Secret Heights just like any other website. Cookies are used to store information such as visitor preferences and the webpages they access or view on a website. By tailoring the content of our web pages to visitors’ browser types and/or other information, we can improve the user experience.

Advertising Partners Privacy Policies

The links and adverts that appear on the Secret Heights website are served by third-party ad servers or ad networks using technologies like cookies or JavaScript, which are transmitted straight to users’ browsers. These technologies are employed to evaluate the performance of their marketing initiatives and/or tailor the advertising that website visitors see.

Notably, Secret Heights is unable to access or manage the cookies that third-party advertising utilizes.

Third-Party Privacy Policies

The privacy policy of Secret Heights does not apply to any other advertising or websites. In order to obtain more specific information, we shall suggest the visitors review the individual Privacy Policies of these third-party ad servers. It might also contain information on their procedures and how to reject particular choices.

Cookies can always be turned off by users through their browser settings.

Data Protection Rights

Secret Heights wants to guarantee that every visitor is completely aware of their rights regarding data privacy. Each user or visitor has the following rights:

1. Users and visitors have the right to access and request copies of their data. There will, however, be a nominal charge for this service.
2. Users and visitors have the right to demand a correction for any information they perceive to be incorrect. Also, customers have the right to ask that we complete any information they feel is lacking.
3. Option to have their data erased is available to users and visitors under specific circumstances.
4. Right to request that we restrict the processing of your data is available to users and visitors under specific circumstances.
5. To object to processing – Users and visitors have the option, under certain circumstances, to object to how we are processing their data.
6. Right to data portability allows users and visitors to seek, under certain circumstances, a transfer of the data we have gathered on them.

We have a month to react to requests from users or visitors.

Children’s Information

Another aspect of our emphasis is adding protection for youngsters while accessing the internet. We urge parents and guardians to keep an eye on, engage in, monitor, and/or direct their children’s internet behaviour.

Children under the age of 13 are not deliberately provided with any Personal Identifiable Information by Secret Heights. Users/visitors should contact us immediately if they believe their child provided this kind of information on our website, and we will do our best efforts to promptly remove such information from our database.